Ca' Pietra - 3kg Resin Cement Grout, Warm Jasmine (4832)

Resin Cement

Ca' Pietra processes UK orders promptly, with delivery typically taking 4-5 days. Our distribution of stone and tiles occurs from our Wiltshire-based warehouses.

Distinct delivery rates are applicable to Ca' Pietra products as compared to Tile.co.uk stock items, each with its own designated delivery charge.

Should you require small tile orders under the dimensions of 35x35cm and weighing less than 50kg, a parcel delivery option ranging from £19.55 to £51.75 (including VAT) is available.

Pallet loads being transported within Mainland UK are subject to a charge of £74.75 per pallet load, which generally weighs around 1000 kg.

For deliveries to Scotland, the applicable pallet rate stands at £131.10 per pallet.

Please note that, regrettably, we are unable to provide delivery services to the highlands and islands.
Delivery Procedure:

Our deliveries are facilitated using sizable curtain/panel rigid lorries equipped with tail lifts, while smaller orders are entrusted to UPS couriers. To ensure appropriate arrangements, please provide any restricted access details ahead of delivery. Feel free to reach out to our customer services team if access concerns arise.

As a standard practice, deliveries are typically made to the nearest flat hard standing area adjacent to the property, often at the kerbside.

Please note that the delivery driver is unable to assist in handling or relocating the goods within the property or outbuilding. It is essential for someone to be present to receive the order.

Furthermore, the delivery driver is not authorized to remove packaging materials or any empty pallets. Once the goods are unloaded, they become the responsibility of the on-site team.

While we strive to adhere to agreed-upon delivery times, unforeseen circumstances beyond our control may affect delivery dates and times. Consequently, we cannot be held accountable for any lost working hours. To mitigate such situations, we recommend placing orders well in advance of project commencement.

In cases where access to the agreed delivery address is unattainable, we will establish communication with you to arrange an alternative delivery time. Please note that re-delivery charges may apply in such instances.

Start cleaning the tilework when the grout is semi-dry within the joints. Use a large sponge soaked in clean water to avoid grout removal. Ensure continuous use of fresh water, employing appropriate trays and rollers for the sponge.

Gently employ circular motions to soften hardened grout film on tiles. Finish by diagonally sweeping the sponge across tiles while evenly applying water to prevent shade variations. Remove any lingering grout from tools with water before it hardens.

Prior to grouting the joints, ensure that tiles are correctly laid and securely anchored to the substrate. The substrate must be completely dry.

Follow the grouting guidelines outlined in BS 5385, parts 1-5, and adhere to the recommended waiting time specified in the adhesive product's data sheet. For mortar substrates, allow a minimum of 7 to 14 days, depending on factors such as screed thickness, ambient conditions, and substrate and covering absorption levels. The presence of water or moisture can lead to salt accumulation on the grout surface and uneven shading due to varying water evaporation rates.

make more concise: Joints should be void of excess adhesive, even if it has hardened, and must reach a uniform depth of at least 2/3 of the tile covering's total thickness to maintain consistent color.

In cases involving highly absorbent tiles or elevated temperatures, lightly dampen the tile surface before grouting to prevent water pooling.

Before using contrasting grout colors, ensure they can be effectively cleaned. It is advisable to conduct a preliminary test on unused tiles